Diablo Immortal, the spin-off to the most popular loot-based action RPG Diablo, can now be enjoyed by most gamers worldwide, on PC as well as mobile devices. Ensuring demon slayers all around the globe can play Diablo Immortal anywhere and at any time, Blizzard and NetEase added cross-platform progression or save transfer functionality into the game. But, players seem to be encountering issues when trying to transfer saves between devices. If you’re one of the unlucky ones, these tips might help.

How to Fix Diablo Immortal Cross Progression Issue

Once you link your Battle.net account to your mobile devices, you should be able to transfer saves between PC, Android, and iOS without any problem. Nevertheless, a number of Diablo Immortal players that move from one platform to the other using the same account have reported they end up having to start over with a new character instead of continuing their old save. Apparently, the fix is quite simple.

To fix the cross-progression or cross-save problem in Diablo Immortal, you have to pick the same server as on your other devices. For example, if you were playing on Eternal Crown on your iPhone 11 Pro, you have to choose Eternal Crown again on your iPad Pro to continue your progress. If you don’t remember which server you were on, you have to log in to your previously used device to double-check.

However, sometimes for some reason, your old server doesn’t appear on the server list. Don’t panic! You just need to refresh the list:

  • Go to the main menu.
  • Re-select your region by clicking the server name above the Tap to Play text as seen above.
  • The server list will be refreshed.
  • You should be able to pick your server again.

Make sure you and your friends are picking the same server before jumping in because at the time of writing, there is no cross-server play in Diablo Immortal, and you cannot transfer characters across servers. You can see all the server lists below. And if you do have issues when linking your account, read all about it in our How to Link Your Battle.net Account guide.

List of All Diablo Immortal Servers

Don’t forget to check Diablo Immortal‘s official Support page and social media accounts like Twitter first if you encountered server issues, in case the team is running server maintenance.

North America – West (English)

  • Caldesann
  • Kanai
  • Eternal Crown
  • Deckard Cain
  • Zoltun Kulle
  • Sand Scorpions
  • Stormshield
  • Old Growth
  • The Soulstones
  • Khalim’s Will
  • The Gidbinn
  • Cult of Damnation
  • Purus the Decimator
  • Black Abyss
  • The Triune
  • Dry Steppes
  • Amber Blades
  • Halls of the Blind
  • Star of Azkaranth
  • Wailing Beast
  • Heart of the Oak
  • Crescent Moon
  • Call to Arms
  • Chains of Honor
  • Hand of Justice
  • Breath of the Dying
  • Pandemonium
  • Burning Hells
  • End of Days

North America – East (English)

  • Sin War
  • Prime Evils
  • Tree of Inifuss
  • Soul Siphon
  • Sandro the Mouth
  • The Malus
  • Iceburn Tear
  • The Worldstone
  • Helliquary
  • Silver Spire
  • Plains of Despair
  • Arcane Sanctuary
  • The Curator
  • The Fallen
  • Risen Dead
  • Darkening of Tristram
  • Greed
  • The Last Vestige
  • Meshif
  • Ureh
  • Albrecht
  • Lysander
  • Wirt
  • Hadriel
  • Mask of Jeram
  • Arkaine’s Valor
  • Doombringer
  • Town Portal
  • Eternal Conflict

Europe (English)

  • Dark Exile
  • Arreat Summit
  • Sightless Eye
  • The Unspoken
  • Angiris Council
  • Blood Rose
  • The Countess
  • Talva Silvertongue
  • The Butcher
  • Stone of Jordan
  • The Void
  • Cathedral of Light
  • Archbishop Lazarus
  • Dark Wanderer
  • The Hellforge
  • The Ancients
  • Trade Consortium
  • Yshari Sanctum
  • Gharbad the Weak
  • The Borderlands
  • The Martyr
  • Sea of Light
  • Crystal Arch
  • Diamond Gates
  • Thorned Hulk
  • Wood Wraith
  • Oblivion Knight
  • Throne of Destruction
  • Stygian Fury

Europe (French)

  • Skarn
  • Dravec
  • Charsi
  • Leoric
  • Ammuit
  • Esu

Europe (German)

  • El’Druin
  • Tabri
  • Vizjerei
  • Hemlir
  • Segithis
  • Akeba

Europe (Spanish)

  • Zatham
  • Fara

Europe (Italian)

  • Talus’ar
  • Sescheron

Europe (Polish)

  • Cathan
  • Itherael

East Asia (Korean)

  • Rayek
  • Lethes
  • Tal Rasha
  • Tassi
  • Vataos
  • Daedessa
  • Askari
  • Kashya
  • Zaka
  • Sargoth
  • Namari
  • Ennead
  • Que-Hegan
  • Griswold
  • Harlequin Crest
  • Cydaea

East Asia (Japanese)

  • Ongori
  • Inarius
  • Fahir
  • Eskara
  • Lilith
  • Zov
  • Lakrii
  • Manoruk
  • Tyrael
  • Horadric Cube
  • Andariel
  • Zaim

South America (Portugese)

  • Flavie
  • Akara
  • Asylla
  • Xul
  • Oza
  • Belial
  • Izilech
  • Jondo
  • Gorgothra
  • Elzix

South America (Spanish)

  • Mephisto
  • Rathma
  • Navair
  • Bul-Kathos
  • Viz-jaq’taar
  • Viz-Jun
  • Oceania (English)
  • Baal
  • Bloodsworn

The Diablo Immortal game is now in Open Beta for mobile via Android and iOS and PC through Battle.net.